Investigating - Due to minor issues with the database servers, you may experience some outages in the EU2 Sesame region.
We are trying to be as careful as possible to ensure that there is no significant impact in the region.

Jan 07, 2025 - 09:46 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 17, 2024 - 10:13 GMT
Update - We are continuing to work on a fix for this issue.
Dec 17, 2024 - 08:49 GMT
Identified - We have detected a problem on the server related to Sesame's biometric services. Our provider OVH is working on restoring connectivity.
Dec 17, 2024 - 08:49 GMT
Management Portal (app.sesametime.com) Operational
REGION EU1 ? Operational
90 days ago
100.0 % uptime
Today
REGION EU2 ? Under Maintenance
90 days ago
100.0 % uptime
Today
REGION EU3 ? Operational
90 days ago
100.0 % uptime
Today
REGION EU4 ? Operational
90 days ago
100.0 % uptime
Today
REGION BR1 ? Operational
90 days ago
100.0 % uptime
Today
API Operational
Sesame Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 10, 2025

No incidents reported today.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

Unresolved incident: Minor service disruptions EU2.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.